This took absolutely forever to figure out and it’s been working for me and my wife for almost two weeks now. I did numerous of Google searches, encounter quite a number of forum posts by people who were also unable to send emails from their ATT email accounts also. There were a few solutions that worked for some, but not others, such as using cwmx.com in the outgoing SMTP settings on the iPhone. Turns out, the solution is quite easy if you actually READ the directions. Here’s the step by step directions from start to finish. This works BOTH on the Edge network and on Wi-Fi.
- On the iPhone, go to Settings > Mail.
- Select Add Account…
- Select Other (At the time of this writing the built in Y! Mail option doesn’t allow for sending of emails).
- Select POP (Yahoo no longer offers IMAP).
- Enter information for Name, Address, and Description.
- For Incoming Mail Server, Host Name: pop.att.yahoo.com, User Name: youremail@att.net, Password: whatever it might be.
- For Outgoing Mail Server, Host Name: smtp.att.yahoo.com, User Name: youremail@att.net, Password: whatever it might be.
- Select Advanced.
- Under Incoming Settings, make sure Use SSL is on, Authentication is Password, and Server Port is 995.
- Under Outgoing Settings, make sure Use SSL is on, Authentication is Password, and Server Port is 465.
Go to Mail and try sending and receiving emails.
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82 Comments so far. You can leave a response, or trackback from your own site.@Janaina – I’m not sure I fully understand your question. Are you able to send and receive? Just send? Just receive?
@Sheryl – Did you see this “extra” step: http://bui4ever.com/2007/12/getting_and_sending_att_email_on_your_iphone/comment-page-2/#comment-7653
Hi, Richard..
I am trying to set up an att email acct for my IPhone. I have tried those steps but it not working .. It kept saying it is incorrect etc. What is the exact step that we have to do to set this accout up. ? Thanks..
Also, can you pls send the correct step so I can be sure that I am on the right track.. Thanks, Richard.
@Sheryl – Have you tried deleting and re-entering everything? Have you tried a hard reset. These are the exact steps I used, there’s really nothing else that I can think of.
Thank you, Thank you, Thank you!! Was able to get up and running AFTER your detailed instructions pointing me in the right direction with respect to the settings for outgoing server AND deleting an original account I was trying to change and just starting over…..working perfect now!! Thanks a BUNCH from this non-techie…..my 16 year old is so proud of me!!
@Laurie – I’m glad it worked for you!
@Laurie – hi, Laurie, which steps did u use?? Pls send me those step since there are few of them on here .. Thanks..
I have the Gmail and aol set up in this IPhone acct. I just need to set up the email att account so I kept getting incorrect etc. Hope I can get this set up sooner. ugh ha. thanks.. Please repeat the set up in case .. thanks..
@Sheryl – This is what I would do:
1) Delete ALL the email accounts off of your iPhone.
2) Do a reset by pressing the top button and home button and holding until the phone resets.
3) Follow Steps 1-10 from above
4) After the AT&T account successfully works, add back your AOL and GMAIL.
hi thanks!! Now I think I am almost there!! I am able to send out so I tested to see if my other email got this att email, yes it did.. But I am unable to receive incoming mail.. I have pop.att.yahoo.com help ha. thanks..
hope you can be able to answer this to solve the incoming part to receive email.. I guess I am getting excited that I can be able to send out but …..
@Sheryl – Check to make sure that
That is most likely the problem of why you can’t receive.
yes I have that set.. still didn’t receive any msgs.
@Sheryl – Are you on 3G or WiFi?
I can’t possible think of anything else…
was the WiFI should be on or off? I am on 3G
whats about the data roaming? its off what does that do? Yes enable 3G is on..
@Sheryl – Well it shouldn’t matter. I would try resetting the phone again. Maybe even repeat these steps one more time: http://bui4ever.com/2007/12/getting_and_sending_att_email_on_your_iphone/#comment-16020
Thanks, Richard.. No luck.. wah. I was so happy that I was able to send out but am having problem with receiving.. Anyone else who had that problem before?? Please let me know so maybe we had that similiar problem. Thanks again..
finally worked for me lol I’m guessing it helped that I just got U-Verse hooked up? lol thx
richard,
got my new iphone after a month of research. switched over from blackberry. much like everyone here, i couldnt get my att.net email accounts to sync up. (these are not the new u-verse emails; ive had them for many years) at&t couldnt help. found your website and tried all the methods listed here to no avail. i finally hit on a combination of solutions that worked for me. the steps are listed below.
iPhone – .att.net
1. Choose Settings in the main window.
2. Choose Mail.
3. Choose Accounts > Add Account.
4. Choose Other.
5. Choose POP and enter the following:
o Name: Enter what you want to appear in the From field in messages you send.
o Address: your_username@att.net
o Description: This will default to what you entered in the previous step. You can change this if desired.
Incoming Mail Server (POP3):
o Host Name: ipostoffice.worldnet.att.net:995
o User Name: your_username@att.net
o Password: Enter your e-mail password.
Outgoing Mail Server (SMTP):
o Host Name: imailhost.worldnet.att.net:465
o User Name: your_username@att.net
o Password: Enter your e-mail password.
6. Choose Save. The device will check the settings.
7. Choose Advanced. Check to make sure the following settings are correct:
o Deleted Messages: Choose the option best suited to your needs.
Settings:
o Incoming Uses SSL: Set this to on.
o Outgoing Uses SSL: Set this to on.
o Authentication: Choose Password.
now another problem has occurred, when my iphone gets pushed an email, it logs-off my computer from the same email account. after about 5 min, it allows me to sign my computer back on to the email account. any ideas?
Unfortunately the articles steps didn’t work for me after trying on 3G EDGE and two Wi-fi networks with countless attempts at deleting accounts and reseting the iPhone. Eric’s steps above however worked! Thanks so much!
Great info here!
I can’t seem to access my other folders (besides the inbox) on the iphone. What’s the trick?
Thanks,
Will
I’ve spent hours trying to get ATT mail on my new iphone — with Apple iphone tech support, Apple Genius bar employees, ATT mobile tech support, ATT DSL tech support, etc. Apple people tell me it’s an ATT problem, and ATT people swear it’s an APPLE problem. This is absurd. I’ve followed these directions but still can’t make it happen. How does one lodge a complaint of this nature?
Mimi
Just bought my iPhone and installed a Print application that will allow printing of emails, photos, documents, etc. Since the standard iPhone email application uses the cwmx.com server for SMPT outgoing mail, I thought I would continue using it with this new application; but, it asks me for a Username, Password, SSL, and port for the cwmx.com server. I can’t find in the iPhone what values these items have been set for in the standard iPhone mail application. Does anyone know where these are listed?
Thank you so much. Your post worked perfectly.
eric is the man
Richard,
Thank you very much for this post. I have spent numerous hours trying to get my iphone to work and you suggestion WORKED!!! I have a sbcglobal.net account and I use Outlook and this worked perfectly. Everybody else, try this!!
Eric,
Thank you for your info on March 6th. It worked for me! I can’t believe it worked after spending hours on the phone with AT&T and Apple.
Hi Richard,
I’m glad to know that there’s help out there for me. I too have 1 bellsouth personal, 1 bellsouth business, 1 att business and a hotmail personal email accounts. I was able to successfully install the personal bellsouth using the yahoo option after selecting the add account option and the hotmail account selecting the other option. However, I was not very successful installing the business bellsouth and att email accounts. The yahoo option nor any of the steps that others were successful at, I was able to accomplish. I contacted att DSL department, on the telephone hours and 1-800-myiphone for hours also. I get the SAME message that others mentioned in the responses, i.e. password and/or username is incorrect, etc…I have turned the phone off, turned the phone on, disconnected the Wi Fi, reset network setting, deleted all accounts and started over and repeated all the steps several trying with every listed suggestion on this site. I don’t believed, I spent my entire day on trying to successfully install these two email accounts on the iphone, just just could not get it. I don’t know what else to do PLEASE CAN SOMEONE HELP ME?????? Or the IPhone has to go BACK!!!!!
Tarasa: in most cases that I’ve seen this, it has to do with the incoming and outgoing ports not being selected correctly. Bellsouth might have their incoming on a different port number or something, can’t really say, as I’ve never used Bellsouth. On ATT, it really is Yahoo, and are you manually configuring the accounts or doing it automatically first and then modifying it?
Perfect five second solution to my issue. Thank you very much for doing the hard work and sharing with us!!!